Decide which visits can be booked online
Some clinics allow returning clients to book directly but review new assessment requests first. Others restrict certain services by age, referral requirements or practitioner. Map these rules before opening public availability. A request and a confirmed appointment must be clearly distinguished.
Connect the website and the appointment journey
Flor’s clinic website work includes service pages and appointment entry points. Live booking needs a verified connection to the clinical application, availability checks and a tested confirmation flow. Review a cancellation, a duplicate submission and the last available slot before launch.
An assessment request needs review
Create a fictional first-time enquiry for an assessment that requires staff review. Follow the visitor from the service page to the request receipt, then inspect how the team chooses a suitable appointment. Check that the visitor is told whether a request was received or a visit was confirmed. Repeat the flow on a small phone and with a repeated submission. Public booking is still a release requirement for Flor; a template booking button alone does not demonstrate it.
| Check in the demonstration | Evidence to record |
|---|---|
| Service eligibility stated before submission | Describe the observed result using fictional data. |
| Request and confirmation clearly distinguished | Record the role, exception and any manual work required. |
| Duplicate and unavailable-slot handling | Agree on pass, follow-up or unavailable before rollout. |
Continue with appointment scheduling software for therapy practices and patient intake forms for therapy practices to test the connected steps. The interactive Flor demo provides fictional examples for the discussion.
A few common questions
Is live booking connected to the template previews?
No. The previews demonstrate website layouts only and collect no patient information.
Can a clinic review requests first?
Include review-before-confirmation in your workflow requirements. The exact supported configuration must be confirmed for your release.
Prepared for clinic owners in United States. Updated . These guides support product evaluation and do not replace professional or legal advice.